Refund and Returns Policy

Refund & Returns Policy

At Awais Ahmed Limited, we are committed to providing clear and fair guidelines for returning products and issuing refunds for purchases made through our website.

Returns

• Products can be returned if they are unused, in original packaging, and in the same condition as received.
• Customers must contact us through the website or our official email before returning any product.
• Returns must be made within 14 days of delivery unless otherwise stated on the product page.

Refunds

• Refunds are issued for eligible returned products once we receive and inspect the items.
• Refunds will be processed using the same payment method used for the original purchase.
• Shipping or delivery charges are non-refundable unless the product is defective or incorrect.
• Refunds are typically processed within 14 business days of receiving the returned product.

Non-Refundable Items

• Products that have been used, damaged, or altered are not eligible for a refund.
• Digital products, gift cards, or items marked as “non-refundable” on the product page are excluded.

Contact

For questions about refunds or returns, please reach out to our official email listed on the website.
We aim to ensure a smooth and fair process for all customers.